Most claims fail on documentation, not damage. We run a roof inspection that logs granule loss, wind damage, and cracked flashing on a line-item estimate, then photograph the roof deck, sheathing, and every valley with a drone package the adjuster can't dismiss.
A mid-century modern home from the 1960s usually needs a full tear-off and new synthetic underlayment. Spanish and Mediterranean revival homes with clay tile call for ITEL shingle sampling to justify replacement cost rather than a patch.
Depreciation is where homeowners lose money. We file a supplement when the scope of work misses drip edge, ice-and-water shield, or ventilation, and we track proof of loss forms and claim deadlines so nothing expires on your policy coverage.
What's Included
A full roof inspection with drone photo packages that document hail damage, wind damage, and granule loss across every slope.
A line-item roof estimate in Xactimate scope documentation format, so your adjuster compares the same numbers we do.
Onsite adjuster meetings where we walk the rooftop, point out bruised shingle spots, and answer policy coverage questions in person.
ITEL shingle sampling and material identification when three-tab shingle, architectural shingle, or cedar shake is no longer manufactured.
A supplement filed when the approved scope of work misses underlayment, roofing felt, drip edge, ventilation, or ice-and-water shield.
A component review of gutter, downspout, chimney flashing, pipe boot, skylight, and dormer, since those fail first along the roofline.
Emergency tarp, debris removal, and mitigation while the claim is open, plus proof of loss and depreciation recovery paperwork tracked to your deadline.
Signs You Need Insurance Claim Assistance
Your insurance estimate lists patch work while neighboring shingles show end-of-life wear, widespread cracking, or heavy granule loss.
Water seeps through the ceiling after a winter storm system, and the stain keeps widening even on dry days.
The adjuster report never mentions drip edge, valley flashing, or chimney flashing, which is where leaks actually begin.
Hail left bruised shingle marks or dents on the gutter, downspout, and vent boot that you can spot from the ladder.
Your policy coverage includes replacement cost, but the first check arrived at depreciated value only.
A roofer told you the claim was closed before you signed a proof of loss form.
Our Insurance Claim Assistance Process
We start with a free roof inspection and photograph the rooftop, attic, flashing, and gutter so the damage is on record before anything gets repaired.
We write the scope of work as a line-item roof estimate, listing decking, plywood or OSB sheathing, ridge cap, and pipe boot replacement at real quantities.
We document what cannot be seen too, checking truss and rafter condition, batten and counterbatten on tile roofs, and any rot or decay around the fascia.
We meet your adjuster onsite, walk the roofline together, and answer questions about wind damage, hail damage, and the age of the shingle.
We file a supplement when the approved scope misses mitigation or code-required ice-and-water shield, and we resubmit with drone photo packages.
We handle proof of loss forms and track depreciation release, then schedule the tear-off and clean the site for nails and debris.